Kalodata Knowledge Base¶

Table of Contents

• About Us
• Introduction to Kalodata
• Core Features
• Common Features
• FAQs

About Us

• Who we are

Kalodata (kalodata.com) is a leading global analytics platform for TikTok Shop data. Our founding team consists of seasoned industry experts from ByteDance and other platforms, possessing extensive e-commerce experience and data tool capabilities. We are committed to providing the most accurate TikTok Shop data along with the most useful products and features.

Our data coverage extends across seven countries, including the United States, United Kingdom, Indonesia, Malaysia, Thailand, Vietnam, and the Philippines. We have successfully provided our services to over one million global sellers, creators, and organizations, pragmatically addressing their strategies and operational efficiency issues in content creation, affiliate collaboration, competitive analysis, and product planning.

• What we offer

Kalodata offers synchronized support to PC, mobile web, and mobile apps (iOS and Android) with a rich selection of data services. These include spotting trends on TikTok Shop, creator information export, live stream recording, competitive store tracking, ad traffic analysis, video script transcription, and AI-enhanced rewriting of video scripts.

• Extensive Data Coverage: Over 300 million data points of TikTok Shop products, creators, videos, and livestreams, driven by advanced algorithmic models.
• Advanced Category Filtration: Supports three-level and multi-category combinations for precise analysis.
• Proprietary Category Analysis: Quick recognition of 'blue ocean' sectors, sales model dissection, and interpretation of leading trends in TikTok videos and livestreams.
• Ad Analysis: Proprietary algorithms to differentiate between organic and ad traffic, aiding in optimizing ad ROI and enhancing marketing outcomes.
• Livestream Recording Analysis: Understand why livestreams sell based on per-minute live traffic and transaction data.
• AI-Enhanced Script Rewrite and Video Export: One-click export of HD watermark-free TikTok videos, with AI-guided improvements and optimization of scripts.

Introduction to Kalodata

Top - Menus¶

• 7 Tabs (Explore, Category, Shop, Creator, Product, Video, Livestream)
• Click the button to enter the corresponding list page.
• When viewing details, click on the data area in the list to go to the detailed data page.

Left - Filters¶

• All pages (except Explore) provide various filters to help users accurately locate the required data.
• Filter options include date, category (supporting three-level categories), category level, transaction amount, etc., for quick and convenient queries.

Core Features

1. Product Analysis¶

• Helps users monitor TikTok's popular products and deconstruct their successful marketing strategies.
• Creators and affiliates can identify products with great potential and get inspiration from videos promoting the products.
• Sellers can discover the fastest-growing products, enter the market in time, follow sales, and optimize product layout.
• Supports digging into products promoted by the most creators, replicating their promotion plans. Sellers can also view affiliate commission ratios and optimize product pricing strategies.

Product Insights¶

• Product Detail Summary: Key attributes and selling points of the product.

• Buyer Review Analysis: AI-summarized reviews from real TikTok Shop buyers.

2. Creator Discovery¶

• Efficiently filter and deeply analyze TikTok creators who promote products.
• Supports bulk export of contact information for over 10 types of contact methods. Filters creators based on content, distinguishing between TikTok streamers and video creators.
• Multi-dimensional filtering allows users to quickly locate high-sales creators, fast-growing creators, and dark horse creators.
• Provides a breakdown of core data from high-quality creators, helping users optimize marketing strategies.

3. Shop Analysis¶

• Provides users with detailed data of competitors or target shops, including the proportion of sales sources, popular products, and sales details of product-promoting creators.

4. Category Trends¶

• Helps users understand the market performance and trends of different categories.
• Filters specific categories to view sales growth, popular products, and creator performance.
• Supports three-level category filtering and multi-category combinations for precise operational decisions.

5. Video Creatives¶

• Helps users distinguish between popular TikTok videos from organic and paid traffic, mining efficient content materials.
• Allows users to monitor ad placement dynamics and real-time revenue performance.
• Supports one-click download of HD, watermark-free TikTok videos and video scripts, optimized by AI for better content quality.

6. Livestream Monitor¶

• Monitors livestream traffic and transaction changes every minute through screen recording, optimizing strategies.
• Allows users to distinguish between sessions with the most viewers, highest sales volume, and highest sales.
• Provides multi-dimensional filtering for locating high-performing livestreams based on account, followers, start time, and product source.

Common Features

7. Data Export (PC only)¶

• Supports exporting creator data in Creator List and Kalodata - Shop Details - Creator List with an option to export contact information.
• Supports exporting product data in Kalodata - Product List.

8. Switch Country¶

• Click the flag icon in the upper right corner to select the country whose data you wish to view.
• Manually refresh the page if it does not automatically refresh.

PC:

Mobile:

9. Switch Language and Currency¶

• PC: Select your language and currency in Settings on the top right corner.

• Mobile: Go to 'Me' > Settings.

10. Follow Creators/Shops¶

• Supports following individual creators and shop data for easy tracking and monitoring.
• Followed creators and shops can be viewed in the My Following section of the Explore page.

How to follow a creator:¶

• Click the star icon on the creator list page

• or the Follow button on the creator details page.

How to follow a shop:¶

• Click the star icon on the shop list page

• or the Follow button on the shop details page.

11. Apply for future Livestream recordings¶

• On PC, click the Live Recordings button on the creator detail page. Choose how many future sessions you want to record.

• Alternatively, click view more under the livestream recording, then Subscribe to full live recordings.

FAQs

1. How do I get the 7-day free trial?¶

After you register, you'll automatically get a 7-day free trial without activation or payment. A badge in the top right corner shows how many days are left.

2. I cannot get a verification code for my email/phone. What do I do?¶

Contact customer service at customerservice@kalodata.com with your account info.

3. I have purchased a Start membership and now I want to upgrade to Professional. How do I do that?¶

Purchase the Professional membership on the website, then contact customer support to refund the remaining Starter membership.

4. I am a corporate member interested in your Enterprise membership. What do I do?¶

Reach out to our business partner Charm via this link to discuss the Enterprise plan.

5. Do you have a community where I can learn from others?¶

Yes! Join our TikTok Shop Discord community.

6. How do I get an invoice?¶

Invoices are sent via confirmation email upon subscribing to a paid membership. For additional information, contact customer service (customerservice@kalodata.com).

7. How do I cancel my subscription?¶

Subscriptions can only be canceled on a PC. Go to Settings > My Account > Subscription Management. Please note that we have a no-refund policy.

8. What is a sub-account and how do I add one?¶

Sub-accounts share the same access level as the main account. To add one:

1. Sign up for a free trial account using the sub-account email.
2. Log in to your main account and go to https://www.kalodata.com/me
3. Select 'Sub-Account' from the menu on the left.
4. Click 'Add Sub-Account' and verify the email.

9. How do I use a promo code for a discount?¶

Apply the promo code at checkout.

10. Can I customize the data I need?¶

Yes, we offer a paid customized data export report. Contact customer service (customerservice@kalodata.com) for more details.

11. Why is data from some countries unavailable?¶

We currently have TikTok Shop data from the United States, United Kingdom, Indonesia, Thailand, Vietnam, Malaysia, and the Philippines. As TikTok Shop expands, we will broaden our coverage.

12. Why is the website showing a loading failure?¶

• Check your network connection and refresh the page.
• Clear your browser cache and try again.
• If the issue persists, send the trace ID and a screenshot to customer support (customerservice@kalodata.com).

13. I cannot find a creator's data. What do I do?¶

• Ensure you are searching on the creator's country-specific page.
• Confirm the creator has linked products in their livestreams or videos.
• If the issue persists, send the creator's handle and a screenshot to customer support (customerservice@kalodata.com).

14. I cannot find a shop's data. What do I do?¶

Send the shop's name and a screenshot of their TikTok page or a link to customer support (customerservice@kalodata.com).

15. What are credits and how do I get more?¶

Some advanced features, like product detail insights and buyer review analysis, require credits. Credits are used on a per-usage basis. Professional members receive free credits every month, and additional credits can be purchased on the pricing page.